Infor SyteLine Customer Order Entry and Invoicing features allow you to access complete sales order information instantly, while providing your customer service representatives with online support to enter and track customer orders and create invoices. ERP SyteLine is fully integrated from the point of customer quotes through customer order entry, engineering, production, costing, shipping, and customer service.
This integration allows customer service representatives to take action on credit problems, reschedule requirements, and release orders in a timely manner to meet required shipment dates. It also provides access to crucial data including general customer information and credit status, order backlog, material and resource availability, order acknowledgments, commissions, percentage of completion, and shipping information. Comprehensive sales analysis reports help decision makers track everything from customers to sales representatives.
- Centralized and decentralized order entry
- Customer orders quick entry form
- Automatic credit checking, warnings and hold
- Order change history
- Volume, customer/item, contract and matrix pricing
- Hard and soft allocations
- Three-tier customers (Corp - Bill to, Sold to(s), Ship to(s))
- Drop shipping by order/line/release
- Regular/Blanket Orders
- Kit Orders
- Ship early/partial processing
- Time- phased item availability
- Ability to link customer order lines directly to job orders, inventory, purchase orders and transfer orders
- Order/Line discounts
- Available to promise for real delivery dates
- Features and options order configuration
- Multi-lingual customer paperwork, including invoices
- Foreign currencies
- Sales tax calculations: VAT & GAT
- Progressive billings
- Customer document profiles
- Letters of credit
- Order acknowledgements
- Advanced shipping notices
- Consolidated invoicing
- Drop ship orders (direct from vendor)
- Customer service homepage
- DIFOT Reporting (Delivery in Full and On Time)
- Promotion pricing and rebates
- Shipment approvals
- Multi-site item sourcing form
- Calculated freight shipment for credit cards
Infor SyteLine Customer Order Entry and Invoicing features allow you to access complete sales order information instantly.
