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Maximize profitability in an increasingly complex market

With competition and market pressure escalating, it is more important than ever to have efficient, scalable technology that’s up to the challenge. Finding a way to modernize your business quickly, simply, and cost-effectively hasn’t historically been an easy thing to do.

Meet Infor CloudSuite™ Hospitality, built to meet the needs of hotel, gaming, and entertainment companies. It provides proven capabilities in key areas such as revenue optimization, property management, asset management and sustainability, business intelligence, social business collaboration, and mobility, all delivered within an integrated framework.

Capabilities

No other cloud solution offers complete end-to-end functionality built specifically for the needs of hospitality companies. Infor CloudSuite Hospitality offers you the ability to:

Act on your guest behavior
Drive more revenue
Maximize your IT resources and budget
Infor CloudSuite Hospitality lets your workforce act on real-time information to analyze decision-making patterns, anticipate needs, and deliver remarkable service—from reservation to recommendation. Sell the right product to the right customer at the right time and for the right price. Increase revenues from 4% to 7% from the first year, with sophisticated revenue management forecasts, guest recognition capabilities, and dynamic guest experience packaging. Free your IT organization to work on more strategic, proactive, and high-value initiatives and have the ability to classify your system as an operating expense to maximize capital.


Product details

Infor CloudSuite Hospitality keeps every function of your hotel running with maximum efficiency, allowing you to focus on guest service.


Property management
Revenue optimization
Asset and incident management

  • Improve visibility and access to actionable data
  • Quickly respond to and exceed guest expectations
  • View lifetime value of a guest from the reservation or check-in screen

  • Maximize yield and profit, while controlling costs
  • Create constrained and unconstrained demand forecasts
  • Get detailed analysis of transactional data, with multiple reporting options

  • Schedule, track, and monitor incidents and work orders
  • Expedite service delivery through mobile access
  • Support green initiatives and asset sustainability
Social business collaboration
In-context analytics
Integrated framework

  • Enable dynamic communication across the enterprise
  • Quickly respond to guests' expectations
  • Connect people, data, and systems for improved decision making

  • Easily access relevant data at the point of service delivery
  • Improve visibility and access to actionable data across your portfolio
  • Minimize spending and control costs

  • Eliminate operational silos
  • Drive unparalleled end-to-end efficiency
  • Create a unified technology environment

Why cloud deployment powers hospitality 

Infor’s industry-tailored solution is already helping more than 19,500 hospitality companies worldwide. Only Infor CloudSuite Hospitality offers all of the following benefits:

A better experience for everyone

Infor CloudSuite Hospitality creates a better experience for staff, guests, and executives through ease of use and collaboration tools that enable service delivery that exceeds expectations, and pricing controls and analytics that lower costs and provide real-time visibility into performance.

Faster implementations and time to value

Because Infor CloudSuite Hospitality can be deployed in weeks, you realize cost savings, heightened productivity, and increased profits sooner, with a minimal upfront investment. Easily add new properties; our payment model accounts for a flat rate per room, per month for the complete system.

A track record of cloud success in hospitality

With thousands of cloud customers—and more than 20 years’ experience delivering, property management, and revenue management solutions—Infor Hospitality supports you with unique expertise in deploying, hosting, and protecting critical industry applications in the cloud.

A lower total cost of ownership (TCO)

Reduce costs and implementation time by eliminating the need for servers, hardware or maintenance resources. And because cloud delivery is a monthly subscription that can be expensed as an operating cost, you'll have more capital for strategic projects.

Secure and reliable cloud infrastructure

With data managed by Amazon Web Services, a leader in cloud computing, your properties benefit from best-practice protocols in application, network, physical, and operations security, as well as comprehensive monitoring.

Social collaboration, mobile access, and a beautiful user experience

Infor’s elegant, consumer-inspired interface powers a centralized social collaboration platform that lets users consume data through relevant, customized views. Mobile access capabilities allow your staff to share information, resolve issues, and serve guests—from anywhere.
 
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